Why Employee Experience is the New Customer Experience

Employee experience is the new customer experience because, in a way, employees could actually be considered an organization's best customers....

Disengaged Employees, Positive Employee Relations

Essential Workers for a Democratic UFCW

The Essential Workers for a Democratic UCFW are rebelling against the UFCW (United Food and Commercial Workers) International Union, demanding a rank-and-file voice in decision-making and more effective leadership. ...

Positive Employee Relations

What is Strategic Alignment?

Strategic alignment is the umbrella term referencing the importance of all the organization's operations, workforce, and leaders working together toward achieving the organization's mission and vision....

Connected Employees

NLRB Memo on Employer Surveillance

GC Abruzzo's memo addresses employer surveillance of employees with the intent of disrupting union activities, and she spends considerable time discussing the technologies that employers are using....

Labor Law

Employee Communication During a Union Organizing Campaign

Companies should not wait to develop a plan for communication during union organizing until they suspect union activity is taking place or they find a union authorization card....

Employee Communication

Retention Strategies for 2023: Improving Retention and Reducing Avoidable Turnover

So many factors are at play now and getting more complicated in 2023, making a focus on improving retention critical to thriving in the current environment....

Disengaged Employees, Employee Communication

Making Sure Your Social Media Policy Gets it Right

You should consult legal counsel before you develop a social media policy that describes your company’s expectations for employee social media use....

Labor Law

Using Digital Resources to Connect with Employees

You most likely are already using digital resources to connect with employees through digital tools like mobile apps, websites, internal operational platforms, and internal or external social media....

Employee Communication, Employee Training Resources

Employee Loyalty Starts With Employee Engagement

To develop employee loyalty, your leaders give them a reason to stay through meaningful and interesting work, recognition, and empowerment....

Employer of Choice, Team Building

The Future of Labor Unions

The following is a review of the state of labor unionizing and its future in a changing country. Unions are having their day now, but there are also signs unions are losing some momentum....

Positive Employee Relations, Union Organizing

Labor Relations in the Food and Agriculture Industry

Labor relations in the food and agriculture industry have unique considerations because it relies primarily on human labor, with some able to unionize and others relying on exerting pressure on employers through walkouts and protests that usually enc...

Positive Employee Relations, Union Organizing

What the Midterms Mean for the NLRB

The Midterm election's impact on labor is something that cannot be overlooked; Scott Purvis, COO for IRI Consultants Is here to discuss....

Labor Law