Why Employee Experience is the New Customer Experience

Employee experience is the new customer experience because, in a way, employees could actually be considered an organization's best customers....

Disengaged Employees, Positive Employee Relations

Essential Workers for a Democratic UFCW

The Essential Workers for a Democratic UCFW are rebelling against the UFCW (United Food and Commercial Workers) International Union, demanding a rank-and-file voice in decision-making and more effective leadership. ...

Positive Employee Relations

What is Strategic Alignment?

Strategic alignment is the umbrella term referencing the importance of all the organization's operations, workforce, and leaders working together toward achieving the organization's mission and vision....

Connected Employees

NLRB Memo on Employer Surveillance

GC Abruzzo's memo addresses employer surveillance of employees with the intent of disrupting union activities, and she spends considerable time discussing the technologies that employers are using....

Labor Law

Employee Communication During a Union Organizing Campaign

Companies should not wait to develop a plan for communication during union organizing until they suspect union activity is taking place or they find a union authorization card....

Employee Communication

Winning with Underdogs: How Often-Overlooked Candidates Benefit Business

Gil Winch, author and Founder of CY, joins us to explain why marginalized job candidates are so often chronically overlooked in the job market....

Employee Training Resources, New-Hire Onboarding

Retention Strategies for 2023: Improving Retention and Reducing Avoidable Turnover

So many factors are at play now and getting more complicated in 2023, making a focus on improving retention critical to thriving in the current environment....

Disengaged Employees, Employee Communication

Artificial Intelligence and Job Interviews: Is the AI Tech Ready?

Joined by Hilke Schellmann, we learn how AI job interviews are typically conducted and how AI hiring could benefit employers and candidates alike....

Employee Communication, New-Hire Onboarding

Making Sure Your Social Media Policy Gets it Right

You should consult legal counsel before you develop a social media policy that describes your company’s expectations for employee social media use....

Labor Law

Using Digital Resources to Connect with Employees

You most likely are already using digital resources to connect with employees through digital tools like mobile apps, websites, internal operational platforms, and internal or external social media....

Employee Communication, Employee Training Resources

The Rise of the Chief Wellness Officer

Today we are once again joined by Kathryn Mayer, the Benefits and Compensation Editor for SHRM, and she'll discuss the growing role of the Chief Wellness Officer....

Positive Employee Relations

Employee Loyalty Starts With Employee Engagement

To develop employee loyalty, your leaders give them a reason to stay through meaningful and interesting work, recognition, and empowerment....

Employer of Choice, Team Building