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Tagged with: Leadership Training, Team Building
Customer Experience is all about perception – how your customers are perceiving the way your company treats you, and how those perceptions affect their behaviors and drive their loyalty. So clearly, Customer Experience is critical to any company’s success, and to make a meaningful impact on the way your brand is perceived begins with conversations. Our guest today is David Avrin, and his new book -- The Morning Huddle: Powerful Customer Experience Conversations to Wake You Up, Shake You Up and Win More Business! is all about these conversations. Here, he explains:
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