The Value of Employee Voice in Retail

The value of the voice of the employee goes both ways. Employees express their perspectives, thoughts, and ideas in various ways, and the employer listens, learns, and provides feedback....

Positive Employee Relations

Labor Relations Consulting in the Retail Industry

As the retail industry experiences intensifying unionization efforts, labor relations consulting in retail is becoming critical to staying union-free....

Consulting, Positive Employee Relations

The Age of Affiliation: 2022 Labor Relations in the Retail Industry

If we remember 2021 for the Pandemic, the Great Resignation, or even for Striketober, we may remember 2022 as the Age of Affiliation - specifically with organized labor. Increasingly, however, the news is filled with images of retail employees picket...

Positive Employee Relations, Union Organizing

Do We Need an Organizational Communication Assessment?

An organizational communication assessment analyzes an organization's communication policies, procedures, practices, channels, systems, platforms, and tools, focusing on determining its effectiveness in communicating with internal and external stakeh...

Crisis Communication

Do I Need to Focus On Developing Soft Skills?

Developing soft skills at all levels requires some specific steps, beginning with leadership training, shifting the focus to creating a learning culture, and applying leadership principles like delegation and feedback to develop soft skills in the wo...

Leadership Training

Employee Recognition Programs: A Round-Up and How To Build Your Own

Before you consider creating your own employee recognition program, it's wise to look at some existing employee recognition programs in order to move your organization forward....

Disengaged Employees

What Can We Learn from TikTok, Free Weed, and an Amazon Union Campaign?

Led by a fired worker who seemed to instinctively know how to engage coworkers, the Amazon union campaign's success has business leaders wondering if they need to change their strategies for developing positive employee relations to stay union-free....

Positive Employee Relations

Strategic Labor Communications Planning

Labor communications should start before there is a union organizing campaign. The strategic labor communications plan is important to developing a strong culture of communications and regular outreach to employees and key stakeholders....

Positive Employee Relations, Union Organizing

Get the Most Out of Employee Self-Evaluations

Managers can work with their team members to help them do an employee self-evaluation as an important addition to their performance review. This can provide honest insights for both the manager and employee while allowing employees to have more of a ...

Build Authentic Leaders, Managing Organizational Change

Why Should My Leaders Adopt a Growth Mindset?

A growth mindset is needed to excel in today's business environment. In the following post, we consider the various aspects of fixed and growth mindsets and the importance of a growth mindset to good leadership....

Build Authentic Leaders, Leadership Training

Restoration After a Strike or Labor Event

Strike contingency planning is a process for ensuring business continuity if your employees decide to strike, and it's equally essential to be prepared for restoration after a strike....

Leadership Training, Positive Employee Relations

Media Training: What it Is and Why Your Executives Need it

Media training is a specialized form of training that develops leadership skills for communicating and interacting with the media. Effective media training gives participants the tools and skills to deliver an organization’s key messages to its sta...

Leadership Training, Positive Employee Relations