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Conflict in the workplace is a given: at some point, as a leader, you will face tension within your ranks. Beyond the immediate and obvious negative effects that these tensions can have on your team, if these conflicts go unmanaged, the costs – that is, the actual dollars-and-cents costs of conflict -- can be quite high for a company. Joining us today to help us better understand and manage workplace conflict is David Liddle, a thought leader in the areas of Organizational Dynamics, conflict resolution and Transformational Culture. He is the CEO of The TCM Group, and author of the book Managing Conflict: A Practical Guide to Resolution in the Workplace. Here, he explains:
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As a creative, persuasive communications professional with extensive experience guiding projects from concept through completion Jacqui has produced custom communications for some of the world's best known brands. Producing ProjectHR has been one of her favorite ways to engage and delight HR and Labor Relations professionals!