Contact Us

Customer Service Hours: 8:45 am to 5 pm EST Monday through Friday
Phone: 877-448-9741

We strive to answer your emails within 2 business days. Emails over the weekend will be answered on Monday.

Corporate Office:
IRI Consultants
3290 W Big Beaver Road #142
Troy, MI USA 48084

Press/Marketing/PR Inquiries:

For all press, marketing, or public relations-related inquiries, please email

Return & Refund Policy

We stand behind our employee communication resources and strive to provide the ultimate in customer care and satisfaction. Given the nature of instant-access downloadable digital items, we do not offer refund or credit on purchases. All products are available in their entirety for preview prior to purchase. Please review the content of your communication resources thoroughly prior to making your purchase.

Online instant-streaming products are available on a renewable, annual license. No refunds will be issued for partial-year usage, and access, once granted, cannot be revoked. Prior to the end of the license, Purchaser will be offered the opportunity to renew access. Purchaser is under no obligation to continue to license any product.

Special circumstances will be taken into consideration. In the event we are unable to deliver an online streaming purchased product, a full refund may be provided. Refunds will only be provided in situations where the customer is unable to present the program due to our inability to provide the resource. Projections cannot be held responsible for any problems or technical malfunctions of any local network or lines, computer online systems, servers, or providers, computer equipment, software, failure of any e-mail deliverability, technical problems or traffic congestion online or on the Internet.

Copyright Policy

Projections, an IRI company is the exclusive holder of all rights, including copyrights to any and all video, web, and eLearning products produced by Projections, an IRI company. These resources cannot be duplicated, shared, or shown without prior authorization. Please contact us directly for assistance at 877-448-9741.


That all videos & collateral material are copyrighted and/or trademarked, and any reproduction of these materials for any purpose, by any person or entity, is a violation of Federal Copyright Law with penalties of up to five years in prison and/or a $250,000 fine.

That the purchased program(s) is intended for the specific use of the purchasing company ONLY, including and limited to any other location or wholly owned subsidiaries.

That the purchasing company will not sell, loan, give away or dispossess itself in any way whatsoever the purchased program(s) to any other company, person or entity, public or private, for any union campaign or for any other purpose. If the purchasing company is in violation of this provision, above mentioned purchasing company will be in violation of the Federal Copyright Law.

That the purchased, non-refundable, program(s) will be shipped when the order is submitted by the purchaser, indicating agreement with these terms and conditions.

NOTE: Products created by Projections, an IRI company are designed to provide accurate and authoritative information on the subject material covered as of the time of initial production. The Products are sold with the understanding that Projections, an IRI company. and its shareholders, directors, officers and employees are not engaged in rendering legal or other professional advice and purchasers may want to seek legal or other expert advice in making the decision to use these Products.