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It’s a great time to be a Human Resources professional. Technological advancements are not only streamlining administrative tasks, but they’re helping HR departments provide employees with better service and allowing HR to connect with workers more effectively. Suitable technology for HR can be the difference between a good company and a great company. Here are just a few of the ways we’re seeing that happening right now:
Minimizing the time you spend on clerical, administrative tasks can free you up to concentrate on more interactive job duties that boost employee engagement, help management and staff communicate better, and enhance the work experience in various other personal ways. These advantages make employee self-service a critical option.
Basic online options have become commonplace for many employees. Online access has for years allowed team members to perform simple tasks, like revising withholding, changing an address or accessing payroll information. Today, the increased automation of more sophisticated businesses processes, including onboarding, performance appraisals, training and more offers you more time to focus on creating a culture of engagement.
“Data analytics” is a hot buzzword currently – and with good reason. When applied skillfully, data can reveal valuable information that helps businesses perform more effectively. As an HR pro, analytics present you with an opportunity to assess the job performance of your company’s workforce in a more objective manner than ever before. With these tools, your team can have access to extensive data. Technology for HR can help improve recruiting, retention, reduce absenteeism, and guide training efforts.
The use of technology to analyze this data to your best advantage is vital:
Social media use has become ubiquitous, and its use is still increasing. It’s imperative that HR departments make use of this tool for more than just recruitment tasks. Social media can help you take the pulse of your company and learn how employees view their workplace, management and company culture. Using social collaborative tools allows you to reach out to staff, encourage engagement, build stronger relationships and have impact on your company’s reputation.
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Social collaboration tools, such as #slack and Flock are helping Human Resources teams connect with and stay connected to teams of employees, finding faster and simpler ways to answer questions successfully. Online project management tools like monday.com and Trello allow HR teams to create topic-focused discussions internally and provide access to related documents when change is ongoing.
Perhaps the most exciting way that technology for HR is helping create a better working environment is the way HR is using AR/VR for training. These digital reality options support immersive learning, which is a highly successful method of teaching. Tasks like product assembly and machine operation can be taught far more efficiently with the use of this technology, and trainers and managers can help more employees through AR/VR than they can in a traditional classroom or a one-one-one training environment.
Virtual Reality training also allows employees to practice skills and upgrade knowledge in industries where experience is key, such as healthcare. VR can provide consistent knowledge similar to what video provides but with more interactive, experiential learning.
With growing advancements in the tech industry, it’s an exciting time to be part of Human Resources, a field that’s open to using these tools to create better results and better employees. If your company isn’t quite ready to dive into custom-created virtual training, finding an experienced company to create dynamic video onboarding and training will start you on the path to greater opportunities. Consistent training can help your leaders grow and keep employees union-free, creating your company’s reputation as an employer of choice.
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With over 25 years in the industry, and now as IRI's Director of Business Development, Jennifer has gained a unique perspective on what it takes to build a culture of engagement. By blending a deep understanding of labor and employee relations with powerful digital marketing knowledge, Jennifer has helped thousands of companies achieve behavioral change at a cultural level.