How Your Leaders Can Build Employee Trust In Your Company

Many leaders spend unlimited resources building a level of trust with customers or clients, but fail to take the time to develop that same connection with their own team. But failing to build employee trust is a crucial mistake – one that can mean the difference between the company’s success and failure. A breakdown in trust can negatively impact employee engagement, hinder teamwork and ultimately reduce productivity. Identifying the factors that damage trust between your leaders and their teams will help create greater engagement, improve motivation and have a powerful affect on the bottom line.

Factors That Break Down Trust

When it comes to building trust with any team, it is important for leaders to remember the old phrase, “actions speak louder than your words.” If a leader consistently says one thing but does another, the trust between that leader and the employee team may be irreconcilably broken. Another major trust deterrent are leaders who take all the credit for a job well done, yet are quick to point fingers when something goes wrong. Make sure leaders work as a team or work on their own – but they cannot have it both ways and be successful.

Other factors that produce a trust deficit include:

  • Lack of communication
  • Inconsistent company values
  • Prioritizing production over employee relations
  • Frequent and unexplained changes
  • Poor working conditions

A Better Leader’s Tips For Building Employee Trust

The good news is that an effective leader can do several things to bridge the trust gap with their team, including:

  • Build relationships – The best way to build trust with your team is to develop a personal connection with them.
  • Communication – Setting up a direct line of communication between yourself and your team is a crucial element to building trust. However, your team must know that you are going to stand by what you say and that they can come to you with their concerns as well.
  • Transparency – Leaders cannot share everything with their team, but they should strive to be as transparent as possible. When left in the dark, your team will often think the worst.
  • Follow Through – Following through with action is an absolute must if you hope to create a level of trust with your team. Otherwise, any steps you have taken to develop trust could backfire and create an even larger trust deficit.

A successful leader understands the importance of building a solid trust relationship with their team members. They realize that this trusting relationship ultimately will lead to higher productivity and a higher success rate. Those who are confident in their abilities and skills will have no problem achieving a high level of trust management. This confidence can be obtained through education, experience and leadership training. A Better Leaders’ online leadership training program helps companies develop leaders with the skills to find success through employee trust in their leadership.

About the Author Jennifer Orechwa

With over 25 years in the industry, and now as IRI's Director of Business Development, Jennifer has gained a unique perspective on what it takes to build a culture of engagement. By blending a deep understanding of labor and employee relations with powerful digital marketing knowledge, Jennifer has helped thousands of companies achieve behavioral change at a cultural level.

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