Employees today are more information-savvy, better educated and far more aware of “spin” than ever before. The key to effective communication is trust, not strategy. The fact is, today’s environment calls for proactive measures, education that comes before a union campaign even gets underway.
And here is something union’s don’t want you to know: There are ways to communicate proactively with employees about unions – legally, and without fear.
Recently, an employer in Washington – a unionized company – began sharing the company’s position on card signing with new employees as a part of their orientation process. The meetings consisted of standard new employee information, commentary by management, and a video about union card signing. When the union challenged the video as a part of orientation, a local administrative law judge stated that it was unlawful, because he felt that the employer’s goal was to build up support for a decertification campaign. But the National Labor Relations Board reversed that ruling and upheld the employer’s right to communicate his position on card signing with new employees through the use of an impartial video presentation. The company was completely within its rights.
One word of caution: the comments made by managers during these orientation meetings were not as easy to defend as the video itself was. The truth is, once discussions begin, managers can say things that the company wishes they hadn’t. However, the videotape that was shown to employees, “Little Card; Big Trouble,” was favorably upheld by the National Labor Relations Board:
“In sum, the video ‘Little Card, Big Trouble’ merely sets forth the respondent’s privileged views about the potential consequences of signing an authorization card. It contains no threats against employees for signing an authorization card or any promises of benefits for not signing a card nor does it make reference to decertification. The respondent has as much right under Section 8(c) to convey this non-coercive message during a union’s certification year as it does during an organizational campaign.”
Employers today should consider delivering a powerful, consistent message about card signing to new employees. By providing a message that transcends all barriers and gives managers a much-needed sigh of relief, smart companies are using the right tools and the right message to keep their workforce union-free.
For more details on Little Card, Big Trouble, and how you can develop your union avoidance campaign, download the free whitepaper, “What Unions Today Don’t Want you to Know About Cardsigning.”